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Menulog app review

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CHOICE Expert Rating

79%

What is the CHOICE Expert Rating

CHOICE Expert rating

This is the product's overall performance score, based on key tests conducted by our industry experts in the CHOICE labs.

Good points

• Very good restaurant details and menu screen
• Very good restaurant filter with excellent sort options
• Very easy to place order
• You can order a meal and specify pickup rather than delivery
• You can get alcohol delivered

Bad points

• Cannot cancel order in-app
Recommended View more details.

As of June 2019, we cannot recommend any food delivery services due to the ongoing legal investigations.

No
Food outlet availability score View more details.

We entered a delivery address in a Sydney suburb known for its broad food options, and another in Cairns. Then, we counted the number of results within the service's search proximity. More results equal a higher score. Counted on 16th April, 2019.

66%
Overall score View more details.

The overall score is made up of Ease of use (50%), Proximity search results (30%), Delivery (10%) and Special dietary search results (10%).

79%
Regional search results View more details.

The total number of food outlets found on the service during our Cairnes proximity test. Counted on 16th April, 2019.

14
Ease of use score View more details.

We assess difficulty involved in setting up an account, browsing for a meal and placing an order. This includes the user interface, and amount of information provided about each restaurant and their menu.

80%
City search results View more details.

The total number of food outlets found on the service during our Marrickville, Sydney proximity test. Counted on 16th April, 2019.

163
Order tracking score View more details.

We ordered the same meal from a restaurant that offered ordering and delivery through every app on test. We did this in order to assess information, features and functions that the app provides after you order a meal, such as ETA and live tracking. We also noted whether or not you can cancel the order in-app.

70%
Special diet score View more details.

We enter a delivery address in a suburb adjacent to Sydney CBD, and note whether the service offers cuisine filters based on special dietary requirements, and can connect with related food outlets. Counted on 16th April, 2019.

100%
Payment View more details.

Payment methods accepted by the food delivery service.

Visa, MC, Amex, PayPal, Cash on delivery
Cancel order in app View more details.

Can you cancel your order in the app, without having to call the food outlet.

No
Delivery fee View more details.

Does the service charge a delivery fee? Note, the amount varies between services and is influenced by the size of the order.

Yes
Web portal View more details.

Service website.

menulog.com.au
Live track order View more details.

Can you live track delivery progress in the app after ordering a meal. Note, MenuLog only supports this feature when the service sends one of its drivers (as opposed to using restaurant staff).

Yes
Android View more details.

Is an Android app available.

Yes
iOS View more details.

Is an iOS app available.

Yes
Minimum spend View more details.

Is there a minimum order spend.

Depends on restaurant
User comments View more details.

Can you comment on the food quality and delivery after the order has arrived.

Yes
User feedback system (rating) View more details.

Can you leave feedback about the food and delivery service once your order arrives. This is typically a star-rating system

Yes
Alcohol delivery View more details.

Does the service offer alcohol delivery.

Yes
Kosher View more details.

Does the service have a Kosher food search filter and access to related food outlets.

Yes
Meal images View more details.

Does the service have pictures of the food.

No
Pickup option View more details.

Can you pick up your meal rather than opting for delivery?

Yes
Vegan View more details.

Does the service have a vegan food search filter and access to related food outlets.

Yes
Halal View more details.

Does the service have a Halal food search filter and access to related food outlets.

Yes
Late night filter View more details.

Does the service have a late night trading food search filter.

No
Gluten free View more details.

Does the service have a gluten free food search filter and access to related food outlets.

Yes
Vegetarian View more details.

Does the service have a vegetarian food search filter and access to related food outlets.

Yes
Member reviews

Average rating