Norton Password Manager review
Good points
Very easy to capture logins in Chrome.
Very good at handling logins in Chrome.
Bad points
Separate download tool for importing data did not work.
Cumbersome handling of logins in Android.
Could not easily capture logins in Android.
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Recommended
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We recommend password managers that have a CHOICE Expert Rating of 75% or higher.
- No
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CHOICE Expert Rating
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The CHOICE Expert Rating, our overall score, is made up of the ease of use score (50%), password management score (40%) and sync score (10%). It represents how the program works across the board on multiple platforms – Windows/Web, Android, and iOS.
- 70%
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Ease of use score
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We look at how easy the password manager is to use by assessing: installation (20%), capture (30%), using passwords (30%), and categorisation and maintenance (20%).
- 66%
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Password management score
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How the software rates for password management overall. The desktop platform is used to judge password generators and changing of passwords, as many apps tell you to change passwords via a web browser. Password changes initiated on Android and iOS apps often take you to or tell you to use the main website, therefore we only judge password changes made through Chrome.
- 70%
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Sync score
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How well the software syncs passwords across devices. The maximum score for sync is 90%, which is given if the sync is automatic, and the score reduces depending on how many steps are required to enable sync, and how easy those steps are to follow.
- 90%
- Tester comments
- Norton's Password Manager is available to use at no cost. Its specialty is the way it captures and handles logins in Chrome, but initial setup wasn't great. A tool needed for importing data didn't work for us at all during testing. Norton tries to upsell data breach reports within the password manager.
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Price
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Purchase price in Australian dollars as of July 2023 for a 12-month subscription across multiple devices (premium version), including any bank fees where applicable. US prices have been converted to Australian dollars where applicable. Some programs offer cheaper-per-unit 'family pricing' for multiple users. Some programs offer a free version that may be limited in features or limited to a single device.
- $0.00
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Free version available
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Whether the software offers a free version. Note that a free version may have reduced features.
- Yes
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Free option notes
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We list what's missing from the free version as compared to the paid version.
- N/A
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Encryption claim
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What encryption level does the program claim to run?
- Not stated
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Secure sharing of passwords
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Whether the software allows the secure sharing of passwords.
- No
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Master password reset
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The process, if any, to reset the master password if you forget it.
- Data lost if master password is forgotten unless biometric login on mobile devices was set up
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Types of information stored
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What type of information the program will store for you.
- Logins, credit cards, bank accounts, addresses, notes
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Data export
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What types of export formats will it let you use?
- CSV for all data
- Windows
- No
- macOS
- No
- Linux
- No
- Android
- Yes
- iOS
- Yes
- Chrome plugin
- Yes
- Firefox plugin
- Yes
- Edge plugin
- Yes
- Safari plugin
- Yes
- Opera plugin
- Yes (via Chrome Web Store)
- Website
- norton.com
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Family plan available
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Whether the software is available in a multi-user family plan and how many users are included.
- N/A
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Cloud sync
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Whether the software will synchronise password information to the cloud to share between logged-in devices.
- Yes
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Cloud sync notes
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The type of mechanism or service used for cloud synchronisation.
- Passwords stored online
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Local/Wi-Fi sync
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Whether the password manager can sync your vault between devices over a local Wi-Fi network.
- No
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Portable USB version
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Whether you can run the password manager on a removable USB for added security.
- No
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Sync across platforms
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Whether the software will synchronise password information across different types of computing devices.
- Yes
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Multiple vaults
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Whether the software allows the use of multiple secure password vaults.
- No
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In-app browser
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Does the program/app include its own web browser that's activated from within the software?
- No
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Security warnings
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Whether the software provides any special warnings related to the security of your passwords.
- None (Protection Report is an optional purchase)
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Web access with no plugins
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Whether the software provides access to your vault via the web without requiring special browser plugins.
- Yes
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Import from browsers
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Whether the software can import existing passwords from web browsers.
- Yes (but limited and didn't work in our tests)
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Password generator
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Whether the software can generate secure passwords for you.
- Yes
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Two-factor authentication
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This security feature adds a second step to the login process, such as an additional one-time password that is sent to your smartphone via text message. Also known as two-step authentication.
- Yes (via authenticator app, SMS, USB key)
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Actionable password strength report
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Whether the software provides a report on password strength facilitating security improvement.
- Yes (via Safety Dashboard)
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Secure notes
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Whether the software allows for the secure storage of various kinds of general information.
- Yes
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Digital legacy
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Whether the software provides for the sharing of information with trusted users in the event of death or disablement.
- Manual process of exporting data and storing it safely