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Inkjet and laser printers to avoid

Buying a printer for your home office? Avoid these models that scored lowest in our lab tests. 

printer printing out sad face
Last updated: 26 June 2024

Need to know

  • Our experts tested 77 inkjet and laser printers from brands like Canon, Epson, Brother, HP and more
  • We assess printers for print quality, printing speed, ease of use, power consumption and yearly ink and toner costs
  • Become a CHOICE member to read our full reviews and test results for printers, as well as test results and reviews for over 200 product and service categories

With so many models, features and costs to consider, buying a printer can be confusing. 

Plus, it's not as if you can try before you buy instore – if only you could rock up and print your holiday photos or kids' homework for a test run!

That's why we've been testing printers for years – so you know what you're getting before you buy. 

Our lab experts reviewed 77 popular models, assessing key factors including print quality, speed, scanning and copying, yearly ink and toner costs, power consumption and ease of use.

Scott Okeefe testing Printers

Fresh prints: We test 75-plus printer models.

In the process, we've uncovered some impressive printers (spoiler alert: they're not always expensive) alongside some seriously average performers. 

We don't want you to end up with a dud, so here are the products that scored lowest in our lab tests. Consider becoming a CHOICE member to see the best performers.

Running costs

A quick word before we delve into the printers to avoid...

Along with testing print quality, speed and more, our experts also calculate running costs for each printer. We look at how much it costs to print a text page, a graphics page and a photo page, as well as how much you'll spend on ink and toner over a year. 

For the calculations, we've estimated what the average person would print in a year: 1000 mono prints, 250 colour prints and 250 full-colour photo prints. 

Some printers come with a supply of ink and toner as part of the purchase price, which could last you up to three years depending on how often you use it, Our annual ink cost calculations don't factor this in, and are simply the cost of purchasing one year's worth of ink based on our estimated usage.

Want to know more? Read how we test printers.

Inkjet printers to avoid

hp deskjet 4122e

This HP will truly drink your ink.

HP DeskJet 4122e

  • CHOICE Expert Rating: 58%
  • Price: $87
  • Annual ink/toner cost: $1110

Yes, you read that correctly: this HP costs more than 12 times as much in ink each year as it does to buy in the first place. 

We thought the Canon Pixma below was bad, but then this HP arrived at the party and said "hold my ink".

We thought the Canon Pixma below was bad, but then this HP arrived at the party

If you're thinking of buying this printer to save money on photo printing, don't: it'll cost you $2.25 per print. And over three years, you'll be out of pocket a grand total of $3417, thanks to the purchase price and ink and toner costs. 

Not to mention that it'll need constant attention – its main tray holds fewer than 100 sheets, and it'll only print 115 pages of text before you need to replace the cartridges. By comparison, other printers will deliver 300-plus pages, with some into the thousands.

Unfortunately, millions of printer cartridges are thrown away each year, so not only will you be putting your hand in your pocket more often if you buy this HP printer, you'll also be putting more waste into landfill if you don't recycle them. 

It's not great at basically all the things you buy a multifunction printer for

It scored poorly in almost every single test we ran: 29% for ink wastage, 44% for printing speed, 46% for copying...

It did perform well when we analysed its networking capabilities and power consumption, but it's not great at basically all the things you buy a multifunction printer for.

Want to know more? Read the full HP DeskJet 4122e review.

canon pixma ts3160

This Canon takes 54 seconds to start up... and then prints poorly.

Canon Pixma TS3160

  • CHOICE Expert Rating: 60%
  • Price: $59
  • Annual ink/toner cost: $287

Highlighting the cheap printer trap, this Canon will cost you $59 – and then almost five times that in ink for a year of use. 

That said, $287 is actually a low amount compared with thirstier models out there, but it can still be a nasty surprise.

As the second-lowest scoring printer overall in our test, this model's chief sins are poor print quality (it scored 43%) and pretty ordinary copying (55%). 

Highlighting the cheap printer trap, this Canon will cost you $57 – and then five times that in ink for a year of use

It does have some saving graces – it scores well for print speed and scanning – but it's undone by woeful ink wastage.

It also takes a finger-drumming 54 seconds to start printing after being switched on, so you'll be left like Cinderella at Officeworks, bemoaning "some day my prints will come". 

Read our full Canon Pixma TS3160 review.

hp deskjet 3720

Low price, low print quality, high running costs: the HP Deskjet 3720.

HP Deskjet 3720

  • CHOICE Expert Rating: 61%
  • Price: $59
  • Yearly ink/toner cost: $1278

At $59, this HP printer might seem like a steal – until you realise how expensive it is to print from. 

Our tech experts estimate that it will cost you an epic $1278 in ink each year (based on our average-use scenario).

For that amount of upkeep, you'd expect immaculate printing results, but sadly this printer doesn't deliver: it scored just 58% for printing quality and 43% for printing speed.

Sadly this printer doesn't deliver: it scored just 58% for printing quality and 43% for printing speed

One good point is that it can print from mobile devices by Wi-Fi, which is just as well – it's so noisy that you wouldn't want to be sitting next to it while it prints.

Read the full HP Deskjet 3720 review.

Black and white laser printers to avoid

brother-hl-1210w_1

The Brother HL-1210W will deliver poor-quality prints, pronto.

Brother HL-1210W

  • CHOICE Expert Rating: 68%
  • Price: $139
  • Yearly ink/toner cost: $130

While this printer has excellent print speed, comes with enough ink to print 700pp mono pages, and is relatively cheap at $130, it uses a very high amount of power when it prints and doesn't perform amazingly well: our experts rated this model's print quality at just 54%.

While it'll give you your prints pronto, they'll leave you disappointed

There are a total of 7 black and white laser printers in our review. The rest outscored this Brother model and are worth considering, including two models that our experts recommend.

Read our full Brother HL-1210W review.

The colour laser printer to avoid

You'll pay more for a laser printer that turns out colour documents and photos, so it's extra important to make sure you're spending your money wisely. 

Our experts recommend three colour laser printer from our tests, but if you don't shop carefully it's easy to pick up a mediocre model. 

There's one in particular that's best deleted from your shopping list:

brother-hl-l3280cdw_2

If you want to live your life in full colour, you can do better than this.

Brother HL-L3280CDW

  • CHOICE Expert Rating: 69%
  • Price: $385
  • Annual ink/toner costs: $1027

Even though 69% is not a terrible score, and this printer did have excellent print speed and excellent networking capability, there are a few reasons that this Brother isn't a great performer.

It's very costly to run and you'll pay more than $1.50 per photo, which is a lot for the decidedly ordinary pics this printer turns out.

You'll pay $1.50 per photo, which is a lot for the decidedly ordinary pics this printer turns out

It's also one of those annoying machines that won't print at all when the black ink has run out.

Read the full Brother HL-L3280CDW review

Which type of printer should you buy?

Before you start shopping around, it's vital to consider how you plan to use your new printer. CHOICE expert, Peter Zaluzny says: "It's important to be realistic about what sort of printing you are likely to do most, and what features are essential for you, and do your homework to find the right sort of printer to do that job – which is where our printer buying guide comes in."

"The first step is to roughly work out the frequency and kinds of documents you want to print. If, for example, you only print the occasional documents for official purposes then a standard monochrome printer will suit your needs. But if you have kids in school that regularly need to print assignments, templates for craft projects and the like, then a colour printer with low annual ink costs will be ideal."

"Setting up an approximate usage scenario can help you narrow down to a handful of printers that suit your needs. Then you can compare upfront and ongoing ink expenses in our test to find one that delivers good quality prints within your budget."

It's important to be realistic about what sort of printing you are likely to do most, and what features are essential for you

Peter Zaluzny, CHOICE expert

"Printers can be quite specialised these days, from cheaper models aimed at only occasional use, to ink-tank (not cartridge) models designed for high output at low cost per page, as well as models designed to print high-quality photos," says Pete.

"Then there are the multifunction printer models that have a wide range of extra features, from scanning and copying to faxing (yes, people still do this!) and more. 

timing prints to check printer speed closeup

Need for speed: Our lab test measures how quickly a printer can print.

7 tips to save money on ink and toner

Don't just look at the upfront cost of a printer before you buy, our experts warn. 

"Ink is usually a bigger component of total cost than the printer itself," says tech content producer Ben Bridges

Ben shares seven hot tips to avoid spending too much on printer ink:

1. Remember that inkjet cleaning cycles use more ink

Inkjets have to keep the jets clear, which they do with a cleaning cycle if the printer hasn't been used recently, or has been switched off. This uses up ink, which adds to the cost of ownership. Laser printers don't have to do this.

2. Don't assume it's cheaper to buy a new printer

People sometimes look at the price of the printer and the price of ink – and think it's cheaper to buy a new printer. It generally isn't: new printers nearly always come with a reduced supply of ink, so you won't be getting the full complement. 

And of course there's the environmental impact of replacing an entire printer, rather than just buying a new ink cartridge. 

3. Check whether you can use compatible inks

Some printers prevent you from using 'compatible' third-party inks that are generally much cheaper than the manufacturer's ones. They're now obliged to include a statement on the box that they don't work with compatible inks – you might want to avoid these printers.

Also, a quick Google search will show you how manufacturers restrict third-party ink usage over time. It's not uncommon for brands to roll out software updates that block these cartridges on otherwise compatible printers, well after you've purchased them. You may want to avoid brands that do this.

4. Consider a CISS printer

On a positive note, there are now plenty of CISS (continuous ink supply system) printers that let you refill their cartridges from bottles. They're much cheaper to run, but more expensive to buy – another trade-off. 

5. Avoid single 'colour' cartridges

There are a few printers with a single 'colour' cartridge, so when one colour runs out, you have to replace the whole cartridge. These printers are best avoided. 

6. Beware false predictions about remaining toner

An inkjet printer can tell exactly how much ink is left in an inkjet cartridge (by shining a light through it). But lasers have no real way of measuring the toner left. So they just count the pages printed and tell you you're running out when the number comes up. In actual fact, you may not be.

7. Don't let your photos fade away

If you want to print photos, you really need special photo ink. Magenta and cyan both fade in the light, so if you stick your photos to the front of the fridge, for example, they'll eventually turn yellow. 

Our laser and inkjet printer reviews let you see how much a printer will cost you in toner and ink each year, as well as how much ink they use for cleaning – and much more. 

We care about accuracy. See something that's not quite right in this article? Let us know or read more about fact-checking at CHOICE.

Stock images: Getty, unless otherwise stated.