Hertz Car Hire review
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CHOICE Expert Rating
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This overall score is made up of the contract score (70%) and ease of use (30%). Since no rental car companies performed especially well in these two areas, we haven't been able to recommend any.
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Ease of use score
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We went through all the steps required to book a vehicle via a web browser, on desktop and mobile devices. This includes assessing location and vehicle information, payment options and details regarding extras or loyalty programs.
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Contract score
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This score is based on the level of detail in the contract, the amount of information provided, and whether it's delivered in language that's easy for the average consumer to understand.
- Minimum rental age
- varies by vehicle
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Credit card charge duration
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The number of days car rental companies can charge your credit card without your approval, after the vehicle is returned, as defined by the contract.
- 60 days
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Unsealed roads
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Can you take 4WD vehicles onto unsealed roads? Most have strict conditions that do not allow, or severely limit, unsealed or off-road driving.
- Website
- hertz.com.au
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Carbon emissions data
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Does the rental company include emission levels with vehicle information?
- No
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Electric vehicles
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Are electric vehicles available?
- Yes
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Hybrid vehicles
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Are hybrid vehicles available?
- Yes
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Phone app
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Is a phone app available?
- Yes
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Collision Damage Waiver
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The basic Collision Damage Waiver (CDW) for the cheapest vehicle. The CDW may also be called a Loss Damage Waiver or an excess.
- $5500
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Additional Collision Damage Waiver
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Additional Collision Damage Waiver (CDW) options for the cheapest vehicle. The CDW may also be called a Loss Damage Waiver or an excess.
- $$0 CDW for $40 per day includes cover for glass and tyres. Roadside assist for $3 per day.
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Roadside assistance
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Is there an option available, for an extra fee, to access roadside assistance?
- Yes
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Snow driving
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Is there an option available, for an extra fee, to drive the vehicle in snow?
- No