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Hertz Car Hire review

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CHOICE Expert Rating

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What is the CHOICE Expert Rating

CHOICE Expert rating

This is the product's overall performance score, based on key tests conducted by our industry experts in the CHOICE labs.

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Good points

The product's best features and benefits

Bad points

Drawbacks or issues you need to know about
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CHOICE Expert Rating View more details.

This overall score is made up of the contract score (70%) and ease of use (30%). Since no rental car companies performed especially well in these two areas, we haven't been able to recommend any.

Ease of use score View more details.

We went through all the steps required to book a vehicle via a web browser, on desktop and mobile devices. This includes assessing location and vehicle information, payment options and details regarding extras or loyalty programs.

Contract score View more details.

This score is based on the level of detail in the contract, the amount of information provided, and whether it's delivered in language that's easy for the average consumer to understand.

Minimum rental age
varies by vehicle
Credit card charge duration View more details.

The number of days car rental companies can charge your credit card without your approval, after the vehicle is returned, as defined by the contract.

60 days
Unsealed roads View more details.

Can you take 4WD vehicles onto unsealed roads? Most have strict conditions that do not allow, or severely limit, unsealed or off-road driving.

Website
hertz.com.au
Carbon emissions data View more details.

Does the rental company include emission levels with vehicle information?

No
Electric vehicles View more details.

Are electric vehicles available?

Yes
Hybrid vehicles View more details.

Are hybrid vehicles available?

Yes
Phone app View more details.

Is a phone app available?

Yes
Collision Damage Waiver View more details.

The basic Collision Damage Waiver (CDW) for the cheapest vehicle. The CDW may also be called a Loss Damage Waiver or an excess.

$5500
Additional Collision Damage Waiver View more details.

Additional Collision Damage Waiver (CDW) options for the cheapest vehicle. The CDW may also be called a Loss Damage Waiver or an excess.

$$0 CDW for $40 per day includes cover for glass and tyres. Roadside assist for $3 per day.
Roadside assistance View more details.

Is there an option available, for an extra fee, to access roadside assistance?

Yes
Snow driving View more details.

Is there an option available, for an extra fee, to drive the vehicle in snow?

No
Member reviews

Average rating

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