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Costco (Instore) review

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CHOICE Expert Rating

73%

What is the CHOICE Expert Rating

CHOICE Expert Rating

This score is based on the experiences of more than 5000 survey respondents who bought appliances or electrical products from retailers in Australia in the past 12 months.

Overall score View more details.

This score is based on the experiences of more than 5000 survey respondents who bought appliances or electrical products from retailers in Australia in the past 12 months.

73%
Range of products and brands score View more details.

These scores will differ based on what you see instore or online.

62%
Value for money score View more details.

Which stores do people consider the best value, either instore or online, across the various options in Australia?

78%
Customer service score View more details.

This score refers to the customer service you get instore only, not online.

57%
Delivery score View more details.

This score refers to delivery either through an online order or through an instore order.

na
After-sales service score View more details.

This score refers to the after-sales service customers experience, whether instore or online.

71%
Website ease of use score View more details.

This score refers to how easy it is to use the retailer's website when making a purchase.

na
Payment options online score View more details.

This score is based on the number of options the online vendor gives you to pay.

na
Returns process online score View more details.

This score looks at what the returns process is like when you have to return a product you bought online.

na
Member reviews

Average rating