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Gaggia Accademia RI9702/03 review

1.6L water reservoir capacity. Priced at $1999.

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This is the product's overall performance score, based on key tests conducted by our industry experts in the CHOICE labs.

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Recommended View more details.

CHOICE recommends automatic espresso machines with an overall score of 75% or above, so long as they also score 70% or above for taste and at least 55% for milk frothing.

CHOICE Expert Rating View more details.

This overall score is made up of taste (60%), ease of use (20%), milk frothing (15%) and coffee temperature consistency over consecutive cups (5%).

Taste test score View more details.

Three experts test the espressos in a 'blind' tasting, checking the colour and thickness of the crema (the tan-coloured foam on the top of an espresso), aroma, flavour, mouth-feel (for example, creaminess or wateriness) and aftertaste.

Ease of use score View more details.

We test how easy the machines are to use by trying the controls, filling the water tank and the bean hopper, adjusting the grinder, making a coffee, cleaning inside and out, and programming a coffee.

Milk frothing score View more details.

We experiment with each machine to find how it best froths milk, looking for fine, pourable froth.

Coffee temperature consistency score View more details.

We measure the consistency of four consecutive coffees for each machine after warming it up for five minutes. Models with thermoblock systems generally heat up only a very small quantity of water on demand as it flows through the system so it isn't unusual for them to have inconsistent temperatures. Boilers heat a larger amount of water and generally keep it heated fairly consistently.

Shop Ethical rating View more details.

Shop Ethical rates the environmental and social impact of the company (not the product) using independent sources. This rating is not included in our total score. N/A means there is no rating for that company.

Warranty
24 months
Country of origin
Italy
Availability View more details.

This row shows which products are still available in shops ('Tested model') and which models have been discontinued. You might still be able to find discontinued models in second-hand stores or online.

Discontinued model
Price View more details.

The manufacturer's recommended retail price. Prices are often flexible, so shop around both online and in bricks-and-mortar stores for options.

$1999
Milk frothing feature
Automatic / Manual
Coffee strength settings
Yes (3)
Measured heat-up time
Frothing ready
20 sec
Water reservoir capacity (L) View more details.

The water reservoir is the water container for the machine.

1.6
Pump pressure – stated (bars)
15
Dimensions (H x W x D, cm)
39 x 28 x 43
Weight (kg)
16.7
Website
segafredo.com.au
Items supplied
Espresso machine, milk frother, water hardness tester, measuring spoon, descaler, cleaning tablets, cleaning brush, silicone lubricant
Standby mode View more details.

Defined as an 'eco', 'sleep' or 'low power' mode where the machine doesn't completely shut off. 

Yes (after 15, 30, 60 and 180 minutes)
Automatic power turn-off View more details.

Machine can shut itself down after a certain time.

No
Removable water reservoir View more details.

Some can be completely removed for refilling while others need to be filled at the unit. All tested models have removable reservoirs, however, being able to fill the reservoir without removing it helps to preserve the connection points.

Yes
Water tank empty reminder
Yes
Steam wand View more details.

Whether there is a steam wand for frothing milk. Many automatic espresso machines will do everything including froth the milk but some people may prefer to control this part of the process.

Yes
Hot water nozzle View more details.

The hot water nozzle has a bigger opening than the steam nozzle allowing more water to flow through. It could be used to make hot water for tea or long blacks.

Yes (same as steam nozzle)
Removable drip tray
Yes (with full indicator)
Cup warming plate View more details.

An area to keep the cups at the optimal temperature for serving espresso.

Yes
Cord storage
No
Programmable coffee quantity View more details.

Can you program the strength and volume of the coffee coming out into your cup?

Yes
Digital display
Yes
Grinder adjustment View more details.

Are you able to adjust the fineness/coursness of the grind on the machine?

Yes
Hopper empty warning View more details.

The hopper is the area that holds your coffee beans. Some machines alert you when the hopper is empty.

Yes
Cup counter View more details.

Some models keep count of how many cups of coffee the machine has made, which is useful if you need to track how much it's being used (like in an office kitchen for example).

Yes
Dregs box full indicator
Yes
Espresso pressure or milk temperature gauge
No
Adjustable water temperature for coffee making
Yes (low, middle and high)
Adjustable coffee dispensing height/depth
Yes / No
Removable group for cleaning View more details.

The group forms the puck and extracts the coffee. You can remove this in some machines for cleaning.

Yes
Wash / cleaning cycle View more details.

Does the machine have a cleaning cycle function whereby water is flushed through the coffee and milk spouts?

Yes
Decalcifying cycle View more details.

Is there a decalcifying cycle to remove mineral build up in the machine? Normally this requires a tablet or powder of descaler.

Yes
Can use pre-ground coffee View more details.

Whether the machine can accommodate pre-ground coffee or only coffee beans. Bear in mind these machines are designed to be used with beans and can generally only handle one serve of ground coffee at a time.

Yes
Water hardness adjustable
Yes
Instructional DVD supplied View more details.

Whether an instructional DVD is supplied. Not so relevant these days, as many tutorials are accessible on video sites like YouTube or via the manufacturer's app.

No
Other features
None
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