Amazon Prime Video review
Subscription service. Priced at $7.00.
Good points
Very good skipping (rewind and fast-forward)
Very good watchlist/favourites implementation
Prominent recently watched/continue watching row
Bad points
Voice search was not enabled on Android TV at the time of testing
Couldn't use voice commands to skip ahead or rewind content at the time of testing
Very difficult to cancel the subscription due to excessive navigation and 4 clicks of 'cancel'
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Recommended
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We recommend streaming services with a CHOICE Expert Rating of 75% or above.
- No
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CHOICE Expert Rating
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This score is made up of the layout and stability score (40%), what to watch score (35%), sign up and cancel score (15%), and playback control score (10%).
- 74%
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Layout and stability score
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How intuitively the user interface is laid out and if it has any problems with crashes or connectivity.
- 80%
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What to watch score
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How easy it is to search for specific content, discover new shows and movies, revisit something you're already watching or save titles to look at later.
- 77%
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Sign up and cancel score
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How easy it is to sign up to a service and to stop using it with no further payments.
- 60%
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Playback control score
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How easy it is to move forward, back, and to a specific time stamp while viewing.
- 65%
- Service summary
- This is Amazon's subscription video service, which has recently started to offer content for rent and outright purchase. It has a very busy interface that could use better curation and less overlap of content categories, as well as clearer labels for content that needs to be purchased. It's also not easy to see if a title is available to stream in Ultra HD (4K) or if it can only be purchased or rented in 4K. There is a lot of content on offer.
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Entry-level/single subscription price per month
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Tiered services provide standard definition content and simultaneous access to a small number of devices at this level. Services with a single monthly fee provide access to all available resolutions and a pre-determined number of devices. For Google Play, YouTube and Apple TV, monthly fees are based on one third of a purchased TV series and one rented movie per month.
- $7.00
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Mid-range price per month
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Tiered services provide high-definition content and simultaneous access to a handful of devices at this level. Services with a single monthly fee do not have a mid-range option as all content options are accessible at the entry-level price. For Google Play, YouTube and Apple TV, monthly fees are based on purchase of one TV series per month.
- $Not applicable
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Premium price per month
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Tiered services provide 4K UHD content and simultaneous access to a handful of devices at this level. Services with a single monthly fee do not have a premium option as all content options are accessible at the entry-level price. For Google Play, YouTube and Apple TV, monthly fees are based on purchase of one TV series and two rented movies per month. YouTube Premium price listed is for a family account. This increases the number of allowable users per household. It does not unlock any additional content.
- $Not applicable
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Annual subscription option
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Some streaming services offer discounts if you sign up for a year.
- Yes ($59)
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Shop Ethical rating
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Shop Ethical rates the environmental and social impact of the company (not the product) using independent sources. This rating is not included in our total score. N/A means there is no rating for that company.
- F
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Smart TV
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Whether you can install the app on a smart TV. Check the service provider's website prior to subscribing to make sure your TV brand/model is compatible.
- Select Smart TVs
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Cast to Chromecast
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Can you cast to a Google Chromecast from a mobile device, PC or laptop?
- Yes
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Android app
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Can you access the service on an Android device?
- Yes
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iOS app
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Can you access the service on an iPhone or iPad?
- Yes
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Windows app
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Can you download a dedicated Windows app?
- Yes
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Mac app
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Can you download a dedicated Mac app?
- No
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Browser
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Can you log in and stream content from a web browser?
- Yes
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PlayStation 4/PlayStation 5
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Can you access the service on a PlayStation? Google Play Movies and TV purchases can be accessed in the YouTube app by using the same Google account.
- Yes
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Xbox One/Xbox Series
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Can you access the service on an Xbox? Google Play Movies and TV purchases can be accessed in the YouTube app by using the same Google account.
- Yes
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Nintendo Switch
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Can you access the service on a Nintendo Switch? Google Play Movies and TV purchases can be accessed in the YouTube app by using the same Google account.
- No
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Ad supported
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Ad supported services are free and insert commercial breaks like broadcast TV. Services in our test don't give you the option to turn them off or pay to remove ads.
- No
- Pay with a gift card
- No
- Website
- primevideo.com
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Free trial period – days
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How long the free trial period is for each service, if any exists, as defined by the service provider.
- 30
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Max authorised devices
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The number of devices that can be associated with a service, though some services do not place a limit on this.
- Not stated
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Entry-level max simultaneous streams
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How many video streams can be run simultaneously with "entry-level" price at any one time across multiple devices?
- 3
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Mid-range max simultaneous streams
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How many video streams can be run simultaneously with "mid-range" price at any one time across multiple devices?
- Not applicable
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Premium max simultaneous streams
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How many video streams can be run simultaneously with "premium" price at any one time across multiple devices?
- Not applicable
- User profiles
- Yes
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Kid friendly profiles
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Profiles that automatically filter out content that isn't child-friendly.
- Kids profile; Kids content section
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Content restriction or family controls
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Settings that let you limit the type of content that can be accessed.
- PIN can be set to restrict content based on rating (G, PG, M, MA15+, R18+); restrictions can be applied to specific devices; must be done on the website for all devices except Amazon Fire TV and Xbox devices
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4K UHD, HDR support
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4K or UHD (ultra-high definition) resolution is defined as 3840 by 2160 pixels. Most 4K streams also support high dynamic range, either HDR10, HDR10+ and/or Dolby Vision, though there are exceptions. This may require a premium account and will only work on supported devices.
- Yes
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Offline mode (mobile)
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Some services let you download content to watch offline. It typically expires after 48 hours.
- Yes
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Live TV
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Stream broadcast television as it airs.
- No
- Live sport
- No
- Sports shown
- Not applicable
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Premiere/early access content
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Some services give you the option to rent/buy movies at the same time as their theatrical release or not long after, long before the general streaming release.
- Yes