On this page:
- Who owns Apia?
- Where does Apia operate?
- Which types of insurance does Apia offer?
- How satisfied are Apia customers?
- Does Apia offer discounts?
- Does APIA let you claim online or in-app?
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Who is Apia? Apia is an insurance company and started in Australia 30 years ago. It sells insurance to people aged 50 and over and is part of Suncorp. Suncorp is an Australian finance and insurance corporation based in Brisbane, Australia with 13,000 employees across Australia and New Zealand. It started in southwest Queensland as Queensland Agricultural Bank
Phone: 13 50 50
Website: apia.com.au
Who owns Apia?
Apia is owned by Suncorp. Suncorp was owned by the Queensland government until 1997, and in 2000 the government sold its last shares in the company through a public offer. As well as Apia, Suncorp underwrites other insurance brands in Australia, alongside its own Suncorp-branded policies. These include:
Is Suncorp Australian-owned? Yes
Is Suncorp nonprofit? No
Is Suncorp listed on the stock exchange (ASX)? Yes
Where does Apia operate?
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
Which types of insurance does Apia offer?
- Car insurance
- Home and contents insurance
- Contents insurance for renters
- Health insurance
- Landlord insurance
- Caravan and Motorhome insurance
- Motorcycle insurance
- Boat insurance
- Assisted living and retirement village insurance
- Funeral insurance
How satisfied are Apia customers?
Apia rates above average compared with other insurers in our survey for customer satisfaction.
Customer satisfaction with home insurance
Of the people we surveyed, 79% of Apia customers rated their experience with home insurance as above average or excellent.
Customer satisfaction with car insurance
Of the people we surveyed, 80% of Apia customers rated their experience with car insurance as above average or excellent.
Does Apia offer discounts?
Apia discounts include:
- 10% for the first year if you buy car or home and contents insurance online
- 10% multi-policy discount for two or more eligible policies.
Does APIA let you claim online or in-app?
Apia allows you to start and track home, car and other insurance claims online. Customers also have access to the Suncorp app that lets you lodge and track claims.
24/7 helpline: Yes
Stock images: Getty, unless otherwise stated.
