Contact our media team
Phone:
Email: [email protected]
Browse our media releases below and sign up to our mailing list to receive future media releases and statements from us.
If a recent media release hasn't been uploaded to this page yet, you can find it in our email campaign archive.
On this page:
2024 media releases
November
21 November 2024 - CHOICE reveals the best and worst appliance stores ahead of Black Friday
Appliances Online and E&S Trading take top spots, while Big W and Kogan rank lowest.
19 November 2024 - Bunnings breached Privacy Act with facial recognition use
CHOICE responds to results of OAIC investigation.
18 November 2024 - Should you buy home insurance from the major supermarkets?
CHOICE compares policies from Coles, Woolworths and Aldi.
13 November 2024 - Meta fails at scam protection, grounding socks make unearthly promises, and NIB squeezes single parents: CHOICE Shonky Awards 2024
Shonkys also go to green juices without vegies, and the worst stick vacuum we've ever tested.
October
31 October 2024 - Groceries cost more than twice as much in some remote First Nations communities
CHOICE compares grocery prices in parts of WA and NT to capital cities.
16 October 2024 - CHOICE welcomes commitment to make unfair business practices illegal
New laws should stop common tricks and traps that cost consumers time and money.
15 October 2024 - CHOICE welcomes Federal Government's plan to ban debit card surcharges
Excessive extra fees need to go.
15 October 2024 - 15 Temu products fail safety tests: CHOICE
Kids tutu, animal watch and spinning top among dangerous products.
9 October 2024 - CHOICE reveals which car brands are tracking you
Hyundai, Kia, Tesla rank worst for data privacy.
3 October 2024 - CHOICE welcomes Federal Government announcement to strengthen unit pricing rules
CHOICE calls for 'shrinkflation' notices.
September
30 September 2024 - CHOICE reveals the best choc chip cookies
Coles and Woolworths take out top three spots.
26 September 2024 - Second quarterly supermarket survey highlights importance of shopping around for specials: CHOICE
Plus, expert tips on how to save on your groceries.
23 September 2024 - Coles and Woolworths put trust on sale: CHOICE
Response to ACCC announcement on Coles and Woolworths allegedly breaching consumer law.
12 September 2024 - CHOICE welcomes new privacy laws, but consumers expected more
Federal Government's reforms a small step to modernise the Privacy Act.
12 September 2024 - Home and contents insurance policies to avoid: CHOICE
CGU, Bupa, AHM, and Guild score poorly in latest review.
August
29 August 2024 - Best and worst laundry detergents revealed: CHOICE
Omo takes out first place for front loaders, Aldi product best for top loaders.
26 August 2024 - CHOICE welcomes new aviation complaints scheme and clearer customer rights
Consumer advocate responds to the Government's Aviation White Paper.
8 August 2024 - 3 in 4 consumers experienced poor customer service: CHOICE
Survey of 6000 consumers reveals many businesses are giving consumers the run-around.
July
18 July 2024 - CHOICE reveals top takeaways from air fryer test
Are multi-cookers the new air fryers?
2 July 2024 - CHOICE welcomes appointment as one of the first designated complainants
New 'super complaints' function will shine a light on the most pressing consumer problems.
June
26 June 2024 - Best extras health insurance policies for under $15 a month: CHOICE
The best cheap health insurance policies to help you save money.
20 June 2024 - CHOICE releases first quarterly report on supermarket prices
New research finds Aldi has the cheapest groceries nationwide.
11 June 2024 - Products to avoid in the end of financial year sales: CHOICE
Plus, our top tips for shopping the sales.
5 June 2024 - Health insurance premiums skyrocket, some by 15% or more: CHOICE
Should you consider self-insurance? Plus other tips to save.
May
31 May 2024 - Update to CHOICE's media phone hours
29 May 2024 - Passing the buck: CHOICE report finds scam victims unfairly carry the burden of scams
3 in 5 scam victims have lost confidence in doing financial transactions online.
7 May 2024 - Supermarket loyalty programs not a fair price to pay: CHOICE
4 in 5 survey respondents think it's unfair for supermarkets to charge more if you don't sign up to member schemes.
6 May 2024 - Compensation for cancelled flights should be the norm: CHOICE
Response to Qantas agreement to compensate 86,000 customers for cancelled flights.
3 May 2024 - CHOICE reveals the best and worst surface cleaners
Seven surface cleaners tie for first place with scores of 95%.
April
30 April 2024 - CHOICE reveals the best and worst frozen chips
Birds Eye and Woolworths top tests.
23 April 2024 - Coles, Woolworths and Aldi promotional labels are confusing shoppers: CHOICE
1 in 4 people didn't know whether price labels represented a discount on the usual price.
11 April 2024 - The cheapest ways to heat your home this winter
CHOICE experts share their top tips to save money on your electricity bill.
March
21 March 2024 - CHOICE testing reveals which hot cross buns taste best
Woolworths Luxurious Richly Fruited Hot Cross Buns receive the highest score.
20 March 2024 - 10 products hit by shrinkflation: CHOICE
Hot cross buns, cereal, cleaning products and more get smaller in size but not price.
15 March 2024 - 4 in 5 people believe businesses should ensure artificial intelligence systems are fair and safe
CHOICE calls for AI regulation in line with community expectations this World Consumer Rights Day.
14 March 2024 - CHOICE reveals the best and worst dishwashing liquids
Aldi products top our tests but also share last place with Coles, Fairy and Earth Choice.
13 March 2024 - Big tech responsible for big losses: 249% increase in social media scam losses since 2020
CHOICE calls for strong rules to force digital platforms to rein in scams.
12 March 2024 - Consumer groups welcome step towards treating Buy Now, Pay Later as credit
Regulation of Buy Now, Pay Later a step closer, but concerns remain over details.
7 March 2024 - CHOICE spills the tea on the best-tasting black tea
Aldi takes first place, with Tetley and Coles tying for second.
5 March 2024 - CHOICE's top Easter travel tips
Advice on booking accommodation, domestic travel insurance and avoiding travel scams.
February
20 February 2024 - 4 in 5 survey respondents think some Coles and Woolworths 'specials' make it hard to tell if you're getting a genuine discount
CHOICE calls for fair and transparent grocery pricing.
15 February 2024 - Health insurers are increasing their top-level policy prices by over 30%
CHOICE reveals sneaky tactics health insurers are using to increase their Gold hospital cover.
8 February 2024 - New Toyota cars collecting extensive customer data: CHOICE
Vehicle location, driving data, and more could be disclosed to multiple third-parties.
January
31 January 2024 - Consumer advocates call on insurers to act now at flood insurance inquiry
Urgent changes needed to improve claims handling process.
24 January 2024 - CHOICE reveals how to protect your home from mould and damp this summer
Four tips on how to combat the humidity in your home.
18 January 2024 - How to tell if it's time for a new pillow
CHOICE experts reveal five signs to look out for so you can rest easy.
15 January 2024 - CHOICE announces appointment of new CEO
Ashley de Silva to commence in March 2024.
11 January 2024 – How to save $7200 in 2024
CHOICE experts reveal 6 simple changes that could help you save thousands.
Previous media releases
Stock images: Getty, unless otherwise stated.