Skip to content   Skip to footer navigation 

Submission to the Quality of Advice Review Issues Paper

June 2022

person receiving financial advice

CHOICE has made a submission to the Quality of Advice Review in which we call for strong protections for people that seek financial advice. 

The Review comes after the 2018 Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry exposed widespread misconduct in the financial advice industry. 

Many people lost their entire life savings as a result of inappropriate financial advice and continue to suffer the ongoing economic and social impacts.

We recently asked CHOICE supporters to share their experiences with financial advice, and found that only 34% trust financial advisers to provide high-quality service.

CHOICE calls for three overarching recommendations to improve the quality of advice consumers receive. They are:

  • Remove remaining conflicts of interest
  • Retain the best interests duty
  • Consider alternate models to financial advice for people seeking guidance

Download submission (PDF)

Submission to the Quality of Advice Review 

Related content

We're on your side

In more than 60 years of making a difference for Australian consumers, we've never taken ads or sponsorship.

Instead we're funded by members who value expert reviews and independent product testing.

With no self-interest behind our advice, you don't just buy smarter, you get the answers that you need.

You know without hesitation what's safe for you and your family.

And you'll never be alone when something goes wrong or a business treats you unfairly.

Learn more about CHOICE membership today

Stock images: Getty, unless otherwise stated.