Skip to content   Skip to footer navigation 

Media releases

Browse our media releases and sign up to receive the latest news.

newspaper_stack_on_blue_background

Contact our media team

Phone: +61 430 172 669 
Email: [email protected]

Browse our media releases below and sign up to our mailing list to receive future media releases and statements from us.

If a recent media release hasn't been uploaded to this page yet, you can find it in our email campaign archive.

2024 media releases

December

23 December 2024 - Aviation Charter of Rights needs more to take off: CHOICE

Consumer group responds to proposed new airline customer rights.

17 December 2024 - Tips to avoid unsafe products this holiday season: CHOICE

3 in 4 people mistakenly believe businesses are required to ensure products are safe.

10 December 2024 - Coles and Woolworths provide best deal on leg of lamb ahead of Christmas: CHOICE

Aldi remains cheapest supermarket overall in grocery basket comparison.

5 December 2024 - Five festive foods hit by shrinkflation

CHOICE reveals Woolworths, Aldi and Lindt products that are smaller and more expensive.

3 December 2024 - What's the best-tasting Christmas ham?

IGA takes top spot while Coles ham scores lowest.

November

29 November 2024 - Consumer groups welcome passing of buy now, pay later regulations

Key loophole in credit laws will be closed.

28 November 2024 - Products to avoid in the Black Friday sales: CHOICE

TV, earbuds and stick vac among the lowest ranking.

25 November 2024 - Two in three people say they've incurred a card surcharge without knowing: CHOICE

It shouldn't cost to pay with your own money.

21 November 2024 - CHOICE reveals the best and worst appliance stores ahead of Black Friday

Appliances Online and E&S Trading take top spots, while Big W and Kogan rank lowest.

19 November 2024 - Bunnings breached Privacy Act with facial recognition use

CHOICE responds to results of OAIC investigation. 

18 November 2024 - Should you buy home insurance from the major supermarkets?

CHOICE compares policies from Coles, Woolworths and Aldi.

13 November 2024 - Meta fails at scam protection, grounding socks make unearthly promises, and NIB squeezes single parents: CHOICE Shonky Awards 2024

Shonkys also go to green juices without vegies, and the worst stick vacuum we've ever tested. 

October

31 October 2024 - Groceries cost more than twice as much in some remote First Nations communities

CHOICE compares grocery prices in parts of WA and NT to capital cities.

16 October 2024 - CHOICE welcomes commitment to make unfair business practices illegal 

New laws should stop common tricks and traps that cost consumers time and money. 

15 October 2024 - CHOICE welcomes Federal Government's plan to ban debit card surcharges

Excessive extra fees need to go.

15 October 2024 - 15 Temu products fail safety tests: CHOICE

Kids tutu, animal watch and spinning top among dangerous products.

9 October 2024 - CHOICE reveals which car brands are tracking you

Hyundai, Kia, Tesla rank worst for data privacy. 

3 October 2024 - CHOICE welcomes Federal Government announcement to strengthen unit pricing rules

CHOICE calls for 'shrinkflation' notices. 

September

30 September 2024 - CHOICE reveals the best choc chip cookies

Coles and Woolworths take out top three spots.

26 September 2024 - Second quarterly supermarket survey highlights importance of shopping around for specials: CHOICE

Plus, expert tips on how to save on your groceries.

23 September 2024 - Coles and Woolworths put trust on sale: CHOICE

Response to ACCC announcement on Coles and Woolworths allegedly breaching consumer law.

12 September 2024 - CHOICE welcomes new privacy laws, but consumers expected more

Federal Government's reforms a small step to modernise the Privacy Act.

12 September 2024 - Home and contents insurance policies to avoid: CHOICE

CGU, Bupa, AHM, and Guild score poorly in latest review.

August

29 August 2024 - Best and worst laundry detergents revealed: CHOICE

Omo takes out first place for front loaders, Aldi product best for top loaders.

26 August 2024 - CHOICE welcomes new aviation complaints scheme and clearer customer rights

Consumer advocate responds to the Government's Aviation White Paper.

8 August 2024 - 3 in 4 consumers experienced poor customer service: CHOICE

Survey of 6000 consumers reveals many businesses are giving consumers the run-around. 

July

18 July 2024 - CHOICE reveals top takeaways from air fryer test

Are multi-cookers the new air fryers?

2 July 2024 - CHOICE welcomes appointment as one of the first designated complainants

New 'super complaints' function will shine a light on the most pressing consumer problems.

June

26 June 2024 - Best extras health insurance policies for under $15 a month: CHOICE

The best cheap health insurance policies to help you save money.

20 June 2024 - CHOICE releases first quarterly report on supermarket prices

New research finds Aldi has the cheapest groceries nationwide. 

11 June 2024 - Products to avoid in the end of financial year sales: CHOICE

Plus, our top tips for shopping the sales.

5 June 2024 - Health insurance premiums skyrocket, some by 15% or more: CHOICE

Should you consider self-insurance? Plus other tips to save.

May

31 May 2024 - Update to CHOICE's media phone hours

29 May 2024 - Passing the buck: CHOICE report finds scam victims unfairly carry the burden of scams

3 in 5 scam victims have lost confidence in doing financial transactions online. 

7 May 2024 - Supermarket loyalty programs not a fair price to pay: CHOICE

4 in 5 survey respondents think it's unfair for supermarkets to charge more if you don't sign up to member schemes.

6 May 2024 - Compensation for cancelled flights should be the norm: CHOICE

Response to Qantas agreement to compensate 86,000 customers for cancelled flights.

3 May 2024 - CHOICE reveals the best and worst surface cleaners

Seven surface cleaners tie for first place with scores of 95%.

April

30 April 2024 - CHOICE reveals the best and worst frozen chips

Birds Eye and Woolworths top tests. 

23 April 2024 - Coles, Woolworths and Aldi promotional labels are confusing shoppers: CHOICE

1 in 4 people didn't know whether price labels represented a discount on the usual price.

11 April 2024 - The cheapest ways to heat your home this winter

CHOICE experts share their top tips to save money on your electricity bill.

March

21 March 2024 - CHOICE testing reveals which hot cross buns taste best

Woolworths Luxurious Richly Fruited Hot Cross Buns receive the highest score.

20 March 2024 - 10 products hit by shrinkflation: CHOICE

Hot cross buns, cereal, cleaning products and more get smaller in size but not price.

15 March 2024 - 4 in 5 people believe businesses should ensure artificial intelligence systems are fair and safe

CHOICE calls for AI regulation in line with community expectations this World Consumer Rights Day. 

14 March 2024 - CHOICE reveals the best and worst dishwashing liquids 

Aldi products top our tests but also share last place with Coles, Fairy and Earth Choice.

13 March 2024 - Big tech responsible for big losses: 249% increase in social media scam losses since 2020

CHOICE calls for strong rules to force digital platforms to rein in scams.

12 March 2024 - Consumer groups welcome step towards treating Buy Now, Pay Later as credit

Regulation of Buy Now, Pay Later a step closer, but concerns remain over details.

7 March 2024 - CHOICE spills the tea on the best-tasting black tea

Aldi takes first place, with Tetley and Coles tying for second.

5 March 2024 - CHOICE's top Easter travel tips

Advice on booking accommodation, domestic travel insurance and avoiding travel scams.

February

20 February 2024 - 4 in 5 survey respondents think some Coles and Woolworths 'specials' make it hard to tell if you're getting a genuine discount 

CHOICE calls for fair and transparent grocery pricing. 

15 February 2024 - Health insurers are increasing their top-level policy prices by over 30%

CHOICE reveals sneaky tactics health insurers are using to increase their Gold hospital cover.

8 February 2024 - New Toyota cars collecting extensive customer data: CHOICE

Vehicle location, driving data, and more could be disclosed to multiple third-parties.

January

31 January 2024 - Consumer advocates call on insurers to act now at flood insurance inquiry 

Urgent changes needed to improve claims handling process.

24 January 2024 - CHOICE reveals how to protect your home from mould and damp this summer

Four tips on how to combat the humidity in your home.

18 January 2024 - How to tell if it's time for a new pillow 

CHOICE experts reveal five signs to look out for so you can rest easy.

15 January 2024 - CHOICE announces appointment of new CEO

Ashley de Silva to commence in March 2024.

11 January 2024 – How to save $7200 in 2024

CHOICE experts reveal 6 simple changes that could help you save thousands.

Previous media releases

We're on your side

For more than 60 years, we've been making a difference for Australian consumers. In that time, we've never taken ads or sponsorship.

Instead we're funded by members who value expert reviews and independent product testing.

With no self-interest behind our advice, you don't just buy smarter, you get the answers that you need.

You know without hesitation what's safe for you and your family.

And you'll never be alone when something goes wrong or a business treats you unfairly.

Learn more about CHOICE membership today

Stock images: Getty, unless otherwise stated.